1. Overview
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your ring, you may return it for a refund or exchange, subject to the conditions outlined below.
2. Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Returns must be initiated within 30 days of the delivery date. Personalized or custom-made items cannot be returned or exchanged unless they arrive damaged or defective.
3. Delivery
Orders will be delivered 15 days after the purchase.
4. How to Initiate a Return
To start a return, please contact us at [email protected] with your order number and the reason for the return. We will provide you with instructions on how and where to send your package. Please do not send your item back without first contacting us.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
6. Shipping Costs for Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
7. Contact Information
If you have any questions about our Returns and Refund Policy, please contact us:
Site: golddiva.net
Tel: +1818 484 6035
Email: [email protected]
Address: 1221 Stanley Ave, Glendale, CA 91206
